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Multilingual needs and expectations in digital libraries a survey of academic users with different languages

Wu, D and He, D and Luo, B (2012) Multilingual needs and expectations in digital libraries a survey of academic users with different languages. Electronic Library, 30 (2). 182 - 196. ISSN 0264-0473

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Abstract

Purpose - This study aims to survey academic users in order to identify their needs and expectations about multilingual information processing when they interact with digital libraries. The study specifically aims to determine the disparities in needs and expectations when users speak different languages. Design/methodology/approach - A survey was designed to fill in the gaps in the knowledge about academic users' multilingual needs and expectations for digital libraries. The survey questionnaire incorporates questions about different aspects of the participants' multilingual needs and expectations covering multilingual needs, the multilingual behavior, often-used multilingual information resources, and desired functions for the multilingual services, retrieval and interfaces in digital libraries. The results are obtained through statistical analyses and clustering methods. Findings - Overall, participants exhibited many multilingual needs during their academic activities. They often require multilingual information when they access academic databases or web information. Frequently, participants use online translation resources and tools, but they are not satisfied with the translation quality. Participants want many multilingual capabilities in digital libraries; they also want more sophisticated multilingual search interfaces. However, participants from different countries or who speak different languages show significant differences in their multilingual needs and expectations of digital libraries. This study's three user groups demonstrated clear differences in all aspects of multilinguality examined, as did the three latent groups identified through the clustering methods. Originality/value - Few studies have examined the multilingual information process in digital libraries from the point of view of academic users. This study draws its inputs directly from real academic users from different countries and provides insights into multilinguality in digital libraries. © Emerald Group Publishing Limited.


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Details

Item Type: Article
Status: Published
Creators/Authors:
CreatorsEmailPitt UsernameORCID
Wu, D
He, Ddah44@pitt.eduDAH44
Luo, B
Date: 9 April 2012
Date Type: Publication
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Journal or Publication Title: Electronic Library
Volume: 30
Number: 2
Page Range: 182 - 196
DOI or Unique Handle: 10.1108/02640471211221322
Institution: University of Pittsburgh
Schools and Programs: School of Information Sciences > Library and Information Science
Refereed: Yes
ISSN: 0264-0473
Date Deposited: 22 Jun 2012 14:24
Last Modified: 02 Feb 2019 16:57
URI: http://d-scholarship.pitt.edu/id/eprint/12450

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