How Presentation Flaws Affect Perceived Site Quality, Trust, and Intention to Purchase from an Online StoreEVERARD, ANDREA and GALLETTA, DENNIS F (2005) How Presentation Flaws Affect Perceived Site Quality, Trust, and Intention to Purchase from an Online Store. Journal of Management Information Systems, 22 (3). 56 - 95. ISSN 0742-1222
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