Galletta, DF and Durcikova, A and Everard, A and Jones, BM
(2005)
Does spell-checking software need a warning label?
Communications of the ACM, 48 (7).
82 - 86.
ISSN 0001-0782
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Abstract
The problems faced by the users in the language-checking software are discussed. There are false negatives, where the language-checking software fails to detect true errors, and false positives, where the software detects problems that are not errors. False negatives are troublesome because they might allow users to overlook problems that could be obvious to the human reader. False positives are also troublesome, although this issue has not been studied extensively in a usage context. The level of trust that users attribute to language-checking software may not always commensurate with the software's ability to do the job without errors.
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