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Silicon supervisors and stress: Merging new evidence from the field

Galletta, D and Grant, R (1995) Silicon supervisors and stress: Merging new evidence from the field. Accounting, Management and Information Technologies, 5 (3-4). 163 - 183. ISSN 0959-8022

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Using computer software to track and evaluate employee performance ("monitoring" or "silicon supervision") continues to be a controversial issue. One area of particular concern is the potential linnk between monitoring and workplace stress. Much of the evidence supporting the link is anecdotal. There are, however, a few empirical studies that seem to indicate a positive correlatin and which subsequently extrapolate a causal relationship from that correlation. At the same time, research results are far from conclusive: for every study demonstrating a link, one can find another that fails to demonstrate such a correlation. Evidence from two studies supported the argument that the link between stress and monitoring is weak, and that it is difficult to infer a significant causal relationship. A lab experiment failed to show increased stress in a monitored environment. A field survey with very high power established only a weak relationship between monitoring and stress. It also provided evidence that the correlation may be predictive, but not explanatory. © 1996.


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Item Type: Article
Status: Published
CreatorsEmailPitt UsernameORCID
Galletta, DGALLETTA@pitt.eduGALLETTA
Grant, R
Date: 1 January 1995
Date Type: Publication
Journal or Publication Title: Accounting, Management and Information Technologies
Volume: 5
Number: 3-4
Page Range: 163 - 183
DOI or Unique Handle: 10.1016/0959-8022(96)00003-3
Schools and Programs: Joseph M. Katz Graduate School of Business > Business Administration
Refereed: Yes
ISSN: 0959-8022
Date Deposited: 20 Sep 2012 20:58
Last Modified: 02 Feb 2019 15:55


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