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The effects of computer monitoring on the medical transcriptionist's performance and stress

Huston, TL and Galletta, DF and Huston, JL (1993) The effects of computer monitoring on the medical transcriptionist's performance and stress. Journal of the American Health Information Management Association, 64 (5). 77 - 81. ISSN 0273-9976

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Abstract

This study serves to evaluate the effects of computer monitoring on the performance of medical transcriptionists. The results of the study show that performance increases in the monitored state but that perceived levels of stress decrease in the monitored state. Previous studies are discussed in light of health information managers' use of monitoring technology to increase the effectiveness of medical transcriptionists.


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Details

Item Type: Article
Status: Published
Creators/Authors:
CreatorsEmailPitt UsernameORCID
Huston, TL
Galletta, DFGALLETTA@pitt.eduGALLETTA
Huston, JL
Date: 1 January 1993
Date Type: Publication
Journal or Publication Title: Journal of the American Health Information Management Association
Volume: 64
Number: 5
Page Range: 77 - 81
Schools and Programs: Joseph M. Katz Graduate School of Business > Business Administration
Refereed: Yes
ISSN: 0273-9976
MeSH Headings: Automatic Data Processing--standards; Employee Performance Appraisal; Humans; Medical Records Department, Hospital--manpower; Personnel, Hospital--psychology; Personnel, Hospital--standards; Professional Competence; Research; Stress, Psychological; Task Performance and Analysis; Word Processing--standards
PubMed ID: 10128930
Date Deposited: 19 Sep 2012 22:58
Last Modified: 02 Feb 2019 15:55
URI: http://d-scholarship.pitt.edu/id/eprint/13940

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