Vessey, I and Galletta, D
(1991)
Cognitive fit: An empirical study of information acquisition.
Information Systems Research, 2 (1).
63 - 84.
ISSN 1047-7047
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Abstract
This research suggests that providing decision support systems to satisfy individual managers' desires will not have a large effect on either the efficiency or the effectiveness of problem solving. Designers should, instead, concentrate on determining the characteristics of the tasks that problem solvers must address, and on supporting those tasks with the appropriate problem representations and support tools. Sufficient evidence now exists to suggest that the notion of cognitive fit may be one aspect of a general theory of problem solving. Suggestions are made for extending the notion of fit to more complex problem-solving environments. Copyright © 1991, The Institute of Management Sciences.
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