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Why integration is key for dental office technology.

Schleyer, TKL (2004) Why integration is key for dental office technology. Journal of the American Dental Association (1939), 135 Su. 4S - 9S. ISSN 0002-8177

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BACKGROUND: Information technology, or IT, devices and applications for dental practice have multiplied tremendously during the last two decades. While many of these innovations can bring significant benefits to clinical practice, integrating them into a smooth working environment is a significant challenge. METHODS: The author reviewed the level of integration of different IT-related products for dental practice and analyzed the consequences for work flow and ergonomics. He identified practical examples for different levels of integration among dental technology products. RESULTS: The integration of hardware devices and software applications in the dental care environment leaves much to be desired. Practitioners are engaged in a constant struggle to keep their "technology parks" working smoothly. Four levels of integration exist: hardware-hardware, hardware-software, software-software and task-oriented information integration. While there are many examples for the successful integration of hardware devices, products tend to be less integrated in other areas. Task-oriented information integration is a vision that, in general, has not been realized. CONCLUSIONS: Integration is crucial to the efficient and effective functioning of the dental office. However, practitioners cannot do much when industry does not integrate its products sufficiently. The industry, therefore, should adopt user-centered design principles, and its designers should work together to improve the integration of products from different vendors.


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Item Type: Article
Status: Published
CreatorsEmailPitt UsernameORCID
Schleyer, TKLtitus@pitt.eduTITUS0000-0003-1829-971X
Centers: Other Centers, Institutes, Offices, or Units > Center for Dental Informatics
Date: 1 January 2004
Date Type: Publication
Journal or Publication Title: Journal of the American Dental Association (1939)
Volume: 135 Su
Page Range: 4S - 9S
DOI or Unique Handle: 10.14219/jada.archive.2004.0413
Schools and Programs: School of Dental Medicine > Dental Science
Refereed: Yes
ISSN: 0002-8177
MeSH Headings: Computer Systems; Humans; Information Systems; Practice Management, Dental; Software; Systems Integration
PubMed ID: 15543814
Date Deposited: 12 Sep 2012 20:43
Last Modified: 13 Aug 2022 17:58


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