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Guiding Newcomers’ Information Seeking in Wikipedia

Farzan, Rosta and Han, Shuguang (2013) Guiding Newcomers’ Information Seeking in Wikipedia. In: CSCW 2013 Workshop on Social Media Question Asking, 24 February 2013 - 24 February 2013, San Antonio, Texas, USA.

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Abstract

Research in offline and online communities has identified feedback from existing members as an important factor in encouraging participation by new members. However, many online communities suffer from a lack of interaction among newcomers and existing members. There has been less research on how this interaction can be encouraged and facilitated. We hypothesize that the lack of knowledge about others in the community contributes to the lack of interaction. In this position paper, we discuss our suggested solution to increase this interaction by providing recommendations to newcomers about who they can contact to learn more about how the community functions.

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Details

Item Type: Conference or Workshop Item (Paper)
Status: Published
Creators/Authors:
CreatorsEmailPitt UsernameORCID
Farzan, Rostarfarzan@pitt.eduRFARZAN
Han, Shuguang
Date: February 2013
Date Type: Publication
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Journal or Publication Title: CSCW 2013 Workshop on Social Media Question Asking
Event Title: CSCW 2013 Workshop on Social Media Question Asking
Event Dates: 24 February 2013 - 24 February 2013
Event Type: Conference
Institution: University of Pittsburgh
Schools and Programs: School of Information Sciences > Information Science
Refereed: Yes
Related URLs:
Date Deposited: 25 Jun 2013 18:59
Last Modified: 01 Nov 2017 13:56
URI: http://d-scholarship.pitt.edu/id/eprint/19134

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