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Towards the development of an Inter-Cultural Scale to Measure Trust in Automation

Chien, Shih-Yi and Semnani-Azad, Zhaleh and Lewis, Michael and Sycara, Katia (2014) Towards the development of an Inter-Cultural Scale to Measure Trust in Automation. In: HCI International 2014 (16th International Conference on Human-Computer Interaction), 22 June 2014 - 27 June 2014, Heraklion, Crete, Greece.

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Abstract

Trust is conceived as an attitude leading to intentions resulting in user actions involving automation. It is generally believed that trust is dynamic and that a user’s prior experience with automation affects future behavior indirectly through causing changes in trust. Additionally, individual differences and cultural factors have been frequently cited as the contributors to influencing trust beliefs about using and monitoring automation. The presented research focuses on modeling human’s trust when interacting with automated systems across cultures. The initial trust assessment instrument, comprising 110 items along with 2 perceptions (general vs. specific use of automation), has been empirically validated. Detailed results comparing items and dimensionality with our new pooled measure will be presented.


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Details

Item Type: Conference or Workshop Item (Paper)
Status: Published
Creators/Authors:
CreatorsEmailPitt UsernameORCID
Chien, Shih-Yi
Semnani-Azad, Zhaleh
Lewis, Michael
Sycara, Katia
Date: June 2014
Date Type: Publication
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Journal or Publication Title: HCI International 2014 Conference Proceedings
Publisher: Springer
Place of Publication: Heraklion, Crete, Greece
Event Title: HCI International 2014 (16th International Conference on Human-Computer Interaction)
Event Dates: 22 June 2014 - 27 June 2014
Event Type: Conference
Institution: University of Pittsburgh
Schools and Programs: School of Information Sciences > Information Science
Refereed: Yes
Related URLs:
Date Deposited: 12 Jun 2014 19:53
Last Modified: 01 Nov 2017 12:55
URI: http://d-scholarship.pitt.edu/id/eprint/21820

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