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Educating Reference Librarians for First day Success

Mahoney, Elizabeth and Tomer, Christinger (2014) Educating Reference Librarians for First day Success. In: Reimagining Reference in the 21st Century. Purdue University Press, West Lafayette, Indiana. ISBN UNSPECIFIED

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This paper discusses the skills that we believe are important for the successful entry-level reference librarian to possess. The paper identifies the skills that seem to be needed by an entry-level reference librarian and provides examples of some methods that we use to train students to become effective reference professionals. While the method of delivering reference service has evolved greatly since Samuel Swett Green’s 1876 musings about the personal relations between librarians and readers, the belief that a librarian should be “…unwilling to allow an inquirer to leave the library with his question unanswered…” is still critical to the goal of the reference process.


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Item Type: Book Section
Status: Published
CreatorsEmailPitt UsernameORCID
Mahoney, Elizabethetm@pitt.eduETM
Tomer, Christinger
Date: 2014
Date Type: Publication
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Publisher: Purdue University Press
Place of Publication: West Lafayette, Indiana
Institution: University of Pittsburgh
Schools and Programs: School of Information Sciences > Library and Information Science
Refereed: Yes
Uncontrolled Keywords: reference, librarianship, LIS, education, library, and, information, science
Title of Book: Reimagining Reference in the 21st Century
EditorsEmailPitt UsernameORCID
Date Deposited: 01 Jul 2014 17:49
Last Modified: 01 Nov 2017 13:59


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