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VoIP for Telerehabilitation: A Pilot Usability Study for HIPAA Compliance

Watzlaf, Valerie R. and Ondich, Briana (2012) VoIP for Telerehabilitation: A Pilot Usability Study for HIPAA Compliance. International Journal of Telerehabilitation, 4 (1). ISSN 1945-2020

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Abstract

Consumer-based, free Voice and video over the Internet Protocol (VoIP) software systems such as Skype and others are used by health care providers to deliver telerehabilitation and other health-related services to clients. Privacy and security applications as well as HIPAA compliance within these protocols have been questioned by practitioners, health information managers, and other healthcare entities. This pilot usability study examined whether four respondents who used the top three, free consumer-based, VoIP software systems perceived these VoIP technologies to be private, secure, and HIPAA compliant; most did not. While the pilot study limitations include the number of respondents and systems assessed, the protocol can be applied to future research and replicated for instructional purposes. Recommendations are provided for VoIP companies, providers, and users.


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Details

Item Type: Article
Status: Published
Creators/Authors:
CreatorsEmailPitt UsernameORCID
Watzlaf, Valerie R.
Ondich, Briana
Date: 6 June 2012
Date Type: Publication
Journal or Publication Title: International Journal of Telerehabilitation
Volume: 4
Number: 1
DOI or Unique Handle: 10.5195/ijt.2012.6096
Schools and Programs: School of Health and Rehabilitation Sciences > Health and Rehabilitation Sciences
Refereed: Yes
ISSN: 1945-2020
Official URL: http://dx.doi.org/10.5195/ijt.2012.6096
Article Type: Research Article
Date Deposited: 18 Jul 2014 21:18
Last Modified: 14 Oct 2017 05:58
URI: http://d-scholarship.pitt.edu/id/eprint/22239

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