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Adapting to multiple affective states in spoken dialogue

Forbes-Riley, K and Litman, D (2012) Adapting to multiple affective states in spoken dialogue. In: UNSPECIFIED.

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We evaluate a wizard-of-oz spoken dialoguesystem that adapts to multiple user affectivestates in real-time: user disengagement anduncertainty. We compare this version with theprior version of our system, which only adaptsto user uncertainty. Our analysis investigateshow iteratively adding new affect adaptationto an existing affect-adaptive system impactsglobal and local performance. We find a significantincrease in motivation for users whomost frequently received the disengagementadaptation. Moreover, responding to disengagementbreaks its negative correlations withtask success and user satisfaction, reduces uncertaintylevels, and reduces the likelihood ofcontinued disengagement.


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Item Type: Conference or Workshop Item (UNSPECIFIED)
Status: Published
CreatorsEmailPitt UsernameORCID
Forbes-Riley, K
Litman, Ddlitman@pitt.eduDLITMAN
Centers: University Centers > Learning Research and Development Center (LRDC)
Date: 1 January 2012
Date Type: Publication
Journal or Publication Title: SIGDIAL 2012 - 13th Annual Meeting of the Special Interest Group on Discourse and Dialogue, Proceedings of the Conference
Page Range: 217 - 226
Event Type: Conference
Schools and Programs: Dietrich School of Arts and Sciences > Computer Science
Dietrich School of Arts and Sciences > Intelligent Systems
Refereed: Yes
ISBN: 9781937284442
Date Deposited: 22 Sep 2014 19:52
Last Modified: 30 Mar 2021 11:55


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