Bowler, L and Knobel, C and Mattern, E
(2015)
From cyberbullying to well-being: A narrative-based participatory approach to values-oriented design for social media.
Journal of the Association for Information Science and Technology, 66 (6).
1274 - 1293.
ISSN 2330-1635
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Abstract
This study looks at mean and cruel online behavior through the lens of design, with the goal of developing positive technologies for youth. Narrative inquiry was used as a research method, allowing two focus groups - one composed of teens and the other of undergraduate students - to map out 4 cyberbullying stories. Each cyberbullying story revealed 2 subplots - the story that "is" (as perceived by these participants) and the story that "could be" (if the participants' design recommendations were embedded in social media). The study resulted in a user-generated framework for designing affordances on social media sites to counter acts of cyberbullying. Seven emergent design themes are evident in the participants' cyberbullying narratives: design for hesitation, design for consequence, design for empathy, design for personal empowerment, design for fear, design for attention, and design for control and suppression. We conclude with a typological analysis of the values present in the participants' design recommendations, applying Cheng and Fleischman's values framework (2010).
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Details
| Item Type: |
Article
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| Status: |
Published |
| Creators/Authors: |
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| Date: |
1 June 2015 |
| Date Type: |
Publication |
| Access Restriction: |
No restriction; Release the ETD for access worldwide immediately. |
| Journal or Publication Title: |
Journal of the Association for Information Science and Technology |
| Volume: |
66 |
| Number: |
6 |
| Page Range: |
1274 - 1293 |
| DOI or Unique Handle: |
10.1002/asi.23270 |
| Institution: |
University of Pittsburgh |
| Schools and Programs: |
School of Information Sciences > Library and Information Science |
| Refereed: |
Yes |
| ISSN: |
2330-1635 |
| Date Deposited: |
19 Jun 2015 14:08 |
| Last Modified: |
30 Mar 2021 13:56 |
| URI: |
http://d-scholarship.pitt.edu/id/eprint/25425 |
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