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From cyberbullying to well-being: A narrative-based participatory approach to values-oriented design for social media

Bowler, L and Knobel, C and Mattern, E (2015) From cyberbullying to well-being: A narrative-based participatory approach to values-oriented design for social media. Journal of the Association for Information Science and Technology, 66 (6). 1274 - 1293. ISSN 2330-1635

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Abstract

© 2014 ASIS & T. This study looks at mean and cruel online behavior through the lens of design, with the goal of developing positive technologies for youth. Narrative inquiry was used as a research method, allowing two focus groups - one composed of teens and the other of undergraduate students - to map out 4 cyberbullying stories. Each cyberbullying story revealed 2 subplots - the story that "is" (as perceived by these participants) and the story that "could be" (if the participants' design recommendations were embedded in social media). The study resulted in a user-generated framework for designing affordances on social media sites to counter acts of cyberbullying. Seven emergent design themes are evident in the participants' cyberbullying narratives: design for hesitation, design for consequence, design for empathy, design for personal empowerment, design for fear, design for attention, and design for control and suppression. We conclude with a typological analysis of the values present in the participants' design recommendations, applying Cheng and Fleischman's values framework (2010).


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Details

Item Type: Article
Status: Published
Creators/Authors:
CreatorsEmailPitt UsernameORCID
Bowler, Llbowler@pitt.eduLBOWLER
Knobel, C
Mattern, Eemm100@pitt.eduEMM1000000-0002-0421-0983
Date: 1 June 2015
Date Type: Publication
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Journal or Publication Title: Journal of the Association for Information Science and Technology
Volume: 66
Number: 6
Page Range: 1274 - 1293
DOI or Unique Handle: 10.1002/asi.23270
Institution: University of Pittsburgh
Schools and Programs: School of Information Sciences > Library and Information Science
Refereed: Yes
ISSN: 2330-1635
Date Deposited: 19 Jun 2015 14:08
Last Modified: 15 Oct 2017 06:55
URI: http://d-scholarship.pitt.edu/id/eprint/25425

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