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Cross-Country Validation of a Cultural Scale in Measuring Trust in Automation

Chien, Shih-Yi and Lewis, Michael and Hergeth, Sebastian and Semnani-Azad, Zhaleh and Sycara, Katia (2015) Cross-Country Validation of a Cultural Scale in Measuring Trust in Automation. In: UNSPECIFIED.

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Abstract

Human automation interaction is a complex process. How autonomous assistance impacts trust in automation as well as how trust affects human calibration and use of automation has been investigated for both dynamic contexts, including the internal variables (e.g., cultural characteristics) and external factors (e.g., system settings). Having standardized measures to capture trust and its antecedents is particularly critical to understanding how factors associated with the human operators and autonomous applications affects the way they are used. This paper reports the development of a trust instrument and several rounds of cross-country validation, including U.S., German, Taiwanese, and Turkish populations. The results confirm that the instrument which was developed reliably measured human trust in automation across cultures.

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Details

Item Type: Conference or Workshop Item (Paper)
Status: Published
Creators/Authors:
CreatorsEmailPitt UsernameORCID
Chien, Shih-Yi
Lewis, Michaelml@lis.pitt.eduml
Hergeth, Sebastian
Semnani-Azad, Zhaleh
Sycara, Katia
Date: September 2015
Date Type: Publication
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Journal or Publication Title: Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Volume: 59
Number: 1
Publisher: SAGE Publications
Page Range: 686 - 690
Event Type: Conference
DOI or Unique Handle: 10.1177/1541931215591149
Institution: University of Pittsburgh
Schools and Programs: School of Information Sciences > Information Science
Refereed: Yes
ISSN: 1541-9312
Date Deposited: 28 Jun 2016 14:23
Last Modified: 03 Feb 2021 20:48
URI: http://d-scholarship.pitt.edu/id/eprint/28438

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