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Lean implementation at a community hospital

Leung Beckford, MonaLisa (2018) Lean implementation at a community hospital. Master Essay, University of Pittsburgh.

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Lean is a systematic method of reducing waste in order to meet the needs of the customers. Lean has been used in the automotive and manufacturing industries for decades to improve production efficiency, reduce operating costs, and ensure workplace safety. Eventually, Lean found its way into the healthcare industry during the 90s. This essay will first explain the origins of Lean Thinking, the five principles of Lean, and early adopters of Lean in the healthcare industry. Then, this essay will introduce Washington Health System (WHS) and describe how this community hospital has implemented Lean throughout its system. Using different Lean tools, WHS established standard protocols for employees and processes, prevented further patient falls, and created a new care plan for patients with special needs. Lean is relevant to public health because it ensures patient safety in the healthcare environment through the use of root cause analysis and standard work. With Lean, healthcare processes are more efficient, employees are more productive, and patients are safer and more satisfied.


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Item Type: Other Thesis, Dissertation, or Long Paper (Master Essay)
Status: Unpublished
CreatorsEmailPitt UsernameORCID
Leung Beckford, MonaLisamol10@pitt.edumol10
ContributionContributors NameEmailPitt UsernameORCID
Committee ChairFriede, Samuelfriede@pitt.edufriedeUNSPECIFIED
Committee MemberGuthrie, Meredithguthrie@pitt.eduguthrieUNSPECIFIED
Committee MemberHunt, D. Aaronahunt@whs.orgN/AUNSPECIFIED
Date: 20 March 2018
Date Type: Submission
Number of Pages: 47
Institution: University of Pittsburgh
Schools and Programs: School of Public Health > Health Policy & Management
Degree: MHA - Master of Health Administration
Thesis Type: Master Essay
Refereed: Yes
Date Deposited: 10 Oct 2018 19:27
Last Modified: 10 Oct 2018 19:27

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