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Linking information and people in a social system for academic conferences

Brusilovsky, Peter and Oh, Jung Sun and López, Claudia and Parra, Denis and Jeng, Wei (2017) Linking information and people in a social system for academic conferences. New Review of Hypermedia and Multimedia, 23 (2). pp. 81-111. ISSN 1361-4568

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This paper investigates the feasibility of maintaining a social information system to support attendees at an academic conference. The main challenge of this work was to create an infrastructure where users’ social activities, such as bookmarking, tagging, and social linking could be used to enhance user navigation and maximize the users’ ability to locate two important types of information in conference settings: presentations to attend and attendees to meet. We developed Conference Navigator 3, a social conference support system that integrates a conference schedule planner with a social linking service. We examined its potential and functions in the context of a medium-scale academic conference. In this paper, we present the design of the system’s socially enabled features and report the results of a conference-based study. Our study demonstrates the feasibility of social information systems for supporting academic conferences. Despite the low number of potential users and the short timeframe in which conferences took place, the usage of the system was high enough to provide sufficient data for social mechanisms. The study shows that most critical social features were highly appreciated and used, and provides direction for further research.


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Item Type: Article
Status: Published
CreatorsEmailPitt UsernameORCID
Brusilovsky, Peterpeterb@pitt.eduPETERB0000-0002-1902-1464
Oh, Jung Sun0000-0003-3527-2201
López, Claudia0000-0003-1699-1999
Parra, Denis0000-0001-9878-8761
Jeng, Wei0000-0001-5560-511X
Date: April 2017
Journal or Publication Title: New Review of Hypermedia and Multimedia
Volume: 23
Number: 2
Page Range: pp. 81-111
DOI or Unique Handle: 10.1080/13614568.2016.1179796
Schools and Programs: School of Information Sciences > Information Science
Refereed: Yes
ISSN: 1361-4568
Official URL:
Article Type: Research Article
Date Deposited: 23 Apr 2018 16:48
Last Modified: 23 Apr 2018 16:48


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