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Behind the Myths of Citizen Participation: Identifying Sustainability Factors of Hyper-Local Information Systems

López, Claudia and Farzan, Rosta and Lin, Yu-Ru (2017) Behind the Myths of Citizen Participation: Identifying Sustainability Factors of Hyper-Local Information Systems. pp. 1-28.

Abstract

Various information systems have emerged to facilitate citizen participation in the life of their communities. However, there is a lack of robust understanding of what enables the sustainability of such systems. This work introduces a framework to identify and analyze various factors that influence the sustainability of “hyper-local” information systems. Using longitudinal observations of participation from 35 online neighborhood discussion forums over six years, we analyze the relationship between sustainability and online–offline community characteristics. Our results not only show patterns consistent with previous observations but reveal the dubious influences of member heterogeneity and network structure. Design insights are discussed.


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Details

Item Type: Article
Status: Published
Creators/Authors:
CreatorsEmailPitt UsernameORCID
López, Claudia
Farzan, Rosta
Lin, Yu-Ruyurulin@pitt.eduYURULIN
Date: December 2017
Date Type: Publication
Volume: 18
Number: 1
Page Range: pp. 1-28
DOI or Unique Handle: 10.1145/3093892
Schools and Programs: School of Computing and Information > Information Science
Refereed: Yes
Article Type: Research Article
Date Deposited: 05 Jul 2018 20:04
Last Modified: 05 Jul 2018 20:04
URI: http://d-scholarship.pitt.edu/id/eprint/34713

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