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A systematic review of the implementation and use of the Abaqis quality management system at Presbyterian Seniorcare Network and its implications

Monyei, Abigail (2019) A systematic review of the implementation and use of the Abaqis quality management system at Presbyterian Seniorcare Network and its implications. Master Essay, University of Pittsburgh.

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Organization: Presbyterian SeniorCare Network (PSCN) is a non-profit faith-based network of living and care options, that has been serving the needs of approximately 6,500 older adults every year in 10 counties in Western PA for over 85 years. PSCN offers a comprehensive continuum of care and service options to meet the needs of older adults.

Problem: Presbyterian SeniorCare Network decided to adopt and implement the Abaqis quality management system five years ago across their seven skilled nursing facilities in hopes of holding themselves accountable in providing the best quality of care to their residents. PSCN is currently Quality and Performance Improvement (QAPI) accredited at all of their skilled nursing facilities but only four of the facilities have reached advanced level accreditation. PSCN wants all of their facilities to be advanced level and is struggling to get all of their assessments and corrective action items done in a timely fashion. This essay examines if the Abaqis system is being used for its intended use as a compliance, prevention, and quality improvement system or if it just being used reactively as an alert system at the different skilled nursing facilities at PSCN.

Goals: The goals of this paper are: 1) Examine the current use and implementation process of the Abaqis Quality Management System at Presbyterian Care Network. 2) Gain a deeper understanding of how the system fits in with their overall quality improvement goals. 3) Provide a summary of lessons learned from this review and potential recommendations that the organization can stay on task with their assessments and action plans and receive the QAPI advanced accreditation at all of their skilled nursing facilities.

Public Health Relevance: The Abaqis system is effective in reducing deficient practice in facilities designated by CMS to have Substandard Quality before implementation of Abaqis, and included facilities designated as Special Focus Facilities based on prior survey results. The use of the Abaqis system at PSCN will improve a resident’s quality of care and quality of life of because the web-based assessments identify quality problems and cause staff to investigate root causes of quality problems.


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Item Type: Other Thesis, Dissertation, or Long Paper (Master Essay)
Status: Unpublished
CreatorsEmailPitt UsernameORCID
ContributionContributors NameEmailPitt UsernameORCID
Committee MemberDegenholtz, Howardhoward.degenholtz@pitt.eduUNSPECIFIEDUNSPECIFIED
Committee MemberSteven, Albertsmalbert@pitt.eduUNSPECIFIEDUNSPECIFIED
Committee MemberZaharoff, Johnjzaharoff@srcare.orgUNSPECIFIEDUNSPECIFIED
Date: 10 April 2019
Date Type: Completion
Number of Pages: 51
Institution: University of Pittsburgh
Schools and Programs: School of Public Health > Health Policy & Management
Degree: MHA - Master of Health Administration
Thesis Type: Master Essay
Refereed: Yes
Date Deposited: 08 Oct 2019 21:45
Last Modified: 08 Oct 2019 21:45


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