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A case study: patient-centered hospital design

Liu, Kei-Tung (Tony) (2019) A case study: patient-centered hospital design. Master Essay, University of Pittsburgh.

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Abstract

Health care is a dynamic industry constantly shaped by external factors such as governmental regulations, competitions, and consumer trends. Today, as health care consumers become more informed and engaged in their medical care than ever before, health care organizations are focusing on improving the patient experience. Allegheny Health Network, a multi-hospital health system, is currently building a 160-bed hospital in Wexford, Pennsylvania to provide patient-centered care to their communities. The patient-centered design of Wexford Hospital includes a variety of unique facility and technology features such as the rooftop garden, smart television, mobile app, and patient room control. The purpose of this paper is to evaluate the patient-centered design of Wexford Hospital by comparing the various features as well as the workflow design to 8 different dimensions of patient-centered care. Overall, the Wexford Hospital design addresses all the dimensions and provides a patient-centered experience from arrival to discharge.

PUBLIC HEALTH RELEVANCE

In relation to health care, one of the major focuses of public health is the Triple Aim. It is part of the national strategy for addressing the health care issues of population health, experience of care, and per capital cost. Patient-centered care is an evidence-based approach to health care that aligns with the Triple Aim by improving the experience of care and reducing costs.


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Details

Item Type: Other Thesis, Dissertation, or Long Paper (Master Essay)
Status: Unpublished
Creators/Authors:
CreatorsEmailPitt UsernameORCID
Liu, Kei-Tung (Tony)kel129@pitt.edukel129
Contributors:
ContributionContributors NameEmailPitt UsernameORCID
Committee ChairFriede, Samuel AUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Committee MemberKolman, CarolineUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Committee MemberCarlson, JeffreyUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Date: 22 April 2019
Date Type: Submission
Number of Pages: 33
Institution: University of Pittsburgh
Schools and Programs: Graduate School of Public Health > Health Policy & Management
Degree: MHA - Master of Health Administration
Thesis Type: Master Essay
Refereed: Yes
Date Deposited: 08 Oct 2019 15:47
Last Modified: 08 Oct 2019 15:47
URI: http://d-scholarship.pitt.edu/id/eprint/36679

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