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Improving New Patient Access in Ambulatory Pediatric Subspecialties

Garrison, Erika (2020) Improving New Patient Access in Ambulatory Pediatric Subspecialties. Master Essay, University of Pittsburgh.

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The ability to access healthcare is challenging for many individuals and is further limited when seeking access to subspecialty care. Public health is in part driven my timely access to care, the ability to access clinical services is critical for the health of the population. Timely access to care is an imperative, but its exceedingly critical for the pediatric population during their formulative years. UPMC Children’s Hospital of Pittsburgh identified a gap in access to care for new patients. To address this, need a hospital wide initiative was constructed in partnership with executive leadership, clinicians, and quality improvement staff to address access to care in the ambulatory setting. This essay will contextualize the public health significance of access to healthcare and further detail the procedures implemented by UPMC Children’s Hospital of Pittsburgh. The goal of the initiative is to limit use of capital expenditure and focus on scheduling procedures and standardize clinic flow to increase the percentage of new patients who are able to schedule an appointment within two weeks.


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Item Type: Other Thesis, Dissertation, or Long Paper (Master Essay)
Status: Unpublished
CreatorsEmailPitt UsernameORCID
Garrison, Erikaesg31@pitt.eduesg31
ContributionContributors NameEmailPitt UsernameORCID
Committee ChairRoberts, Markmroberts@pitt.eduUNSPECIFIEDUNSPECIFIED
Committee MemberKolman, Carolinecmk158@pitt.eduUNSPECIFIEDUNSPECIFIED
Committee MemberYoung, Sethseth.young22@chp.eduUNSPECIFIEDUNSPECIFIED
Date: 2020
Date Type: Completion
Number of Pages: 35
Institution: University of Pittsburgh
Schools and Programs: School of Public Health > Health Policy & Management
Degree: MHA - Master of Health Administration
Thesis Type: Master Essay
Refereed: Yes
Date Deposited: 25 Aug 2020 19:43
Last Modified: 25 Aug 2020 19:43


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