Link to the University of Pittsburgh Homepage
Link to the University Library System Homepage Link to the Contact Us Form

Patient Preferences for Engagement in a Community Pharmacy-Based Diabetes Self-Management Education Program

Hoang, Karen (2021) Patient Preferences for Engagement in a Community Pharmacy-Based Diabetes Self-Management Education Program. Master Essay, University of Pittsburgh.

This is the latest version of this item.

Download (240kB) | Preview


The primary objective of this study was identify how patients with diabetes prefer to be engaged in a community pharmacy-based diabetes self-management education program. A 17 question paper survey was disseminated at prescription pick up to patients at three locations in Western Pennsylvania of a national chain community pharmacy. Each pharmacy provides AADE accredited diabetes education programs. Survey questions were informed from three domains (informing patients, involving patients, and partnering with patients) adapted from the Healthcare Information and Management Systems Society. Patients were eligible to participate if they were at least 18 years old and filled a diabetes medication at one of these locations during the collection period of January 2017 to April 2017.
92 patients completed the survey. Fifty-eight percent were male and the mean age was 57. The majority of patients indicated that they prefer a face-to-face conversation or e-mail for initial engagement (40% and 40% respectively). Patients prefer to receive information in the form of paper materials when receiving more information about the program and when receiving materials and updates after being enrolled in the program (50% and 61%). Nutrition was the most common educational topic of interest: 65% wanted to see diabetes cooking classes integrated into these education programs; 54% were interested in learning how to locate diabetes friendly foods in the store; and 52% listed healthy eating as their topic of most interest. Surveyed patients believe that pharmacists can help manage their diabetes and refer them to other healthcare professionals as needed (86% and 65%).
Results of this study can provide a guide for community pharmacists to further engage patients in diabetes education programs. This guide can be utilized to train pharmacists and technicians, help design programs and their implementation, and support to design interactive patient education. This has a great public health significance because diabetes is one of the most prevalent and costly health conditions in the United States and learning how to control diabetes can be challenging for many patients.


Social Networking:
Share |


Item Type: Other Thesis, Dissertation, or Long Paper (Master Essay)
Status: Unpublished
CreatorsEmailPitt UsernameORCID
Hoang, Karenkaren.hoang@pitt.edukah1830000-0003-1013-0063
ContributionContributors NameEmailPitt UsernameORCID
Committee ChairFinegold, Daviddnf@pitt.edudnfUNSPECIFIED
Committee MemberColey, Kimcoley@pitt.educoleyUNSPECIFIED
Date: 10 May 2021
Date Type: Completion
Number of Pages: 22
Institution: University of Pittsburgh
Schools and Programs: School of Public Health > Multidisciplinary MPH
Degree: MPH - Master of Public Health
Thesis Type: Master Essay
Refereed: Yes
Date Deposited: 10 May 2021 22:17
Last Modified: 10 May 2021 22:17

Available Versions of this Item

  • Patient Preferences for Engagement in a Community Pharmacy-Based Diabetes Self-Management Education Program. (deposited 10 May 2021 22:17) [Currently Displayed]


Monthly Views for the past 3 years

Plum Analytics

Actions (login required)

View Item View Item