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Community Needs Assessment of Communication in the Pediatric Cardiac Intensive Care Unit

La Count, Stephanie (2021) Community Needs Assessment of Communication in the Pediatric Cardiac Intensive Care Unit. Master Essay, University of Pittsburgh.

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Communication is of paramount importance in medicine and varying degrees of proficiency are required for passage of information from patients to providers and for coordination of care between providers. This project explored the quality of communication practices and barriers to communication between families and providers in the pediatric cardiac intensive care unit (CICU) at the Children’s Hospital of Pittsburgh (CHP). Nine providers and ten patients/caregivers completed a communication survey and a structured interview. Mixed methods analysis was conducted using quantitative analysis for survey data and qualitative analysis for interview responses. Providers and patients/caregivers identified multiple domains that were important in communication, including Setting goals/expectations, Interpersonal communication skills, Provider roles, Comprehension, Decision making, Challenges, and Areas for improvement. Participants offered several specific recommendations for how to improve communication in the CICU. A few requested family resources were created in response to these suggestions and provided for the CICU staff to consider for use in the CHP CICU. Results of this study will be presented to the CICU staff at a departmental meeting.


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Item Type: Other Thesis, Dissertation, or Long Paper (Master Essay)
Status: Unpublished
CreatorsEmailPitt UsernameORCID
La Count, StephanieSTL78@pitt.eduSTL780000-0003-2336-0191
ContributionContributors NameEmailPitt UsernameORCID
Committee ChairFinegold, Daviddnf@pitt.edudnfUNSPECIFIED
Committee MemberElias, Thistleelias@pitt.edueliasUNSPECIFIED
Date: 11 May 2021
Date Type: Completion
Submission Date: 26 April 2021
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Number of Pages: 112
Institution: University of Pittsburgh
Schools and Programs: School of Public Health > Multidisciplinary MPH
Degree: MPH - Master of Public Health
Thesis Type: Master Essay
Refereed: Yes
Uncontrolled Keywords: communication, cardiac critical care medicine, barriers
Additional Information: Final sumission
Date Deposited: 11 May 2021 13:23
Last Modified: 11 May 2021 13:23

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