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Improving Healthcare Worker Retention through Decreasing Burnout and Increasing Employee Engagement

Schneider, Jalyn Cole (2022) Improving Healthcare Worker Retention through Decreasing Burnout and Increasing Employee Engagement. Master Essay, University of Pittsburgh.

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With the onset of the COVID-19 pandemic and the time that has elapsed since, health systems across the country have encountered unprecedented staffing challenges that have proved to be detrimental both operationally and financially. Turnover within many systems is at a historical high—with many resignations resulting from employee burnout and low engagement. For the first time in over 15 years, hospital CEOs have collectively ranked financial challenges as a lesser concern than personnel shortages (ACHE, 2022). Now, more than ever, healthcare leaders must implement innovative strategies to combat these unsustainably high rates of turnover. This essay utilizes a collection of studies and articles to form a comprehensive approach to improve healthcare worker retention by reducing burnout and increasing employee engagement. Many of the retention best-practices presented within this document are specific to the healthcare industry, however, employee engagement strategies from other industries are included as well.


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Item Type: Other Thesis, Dissertation, or Long Paper (Master Essay)
Status: Unpublished
CreatorsEmailPitt UsernameORCID
Schneider, Jalyn ColeJalyn_Schneider@alumni.baylor.eduJCS192
ContributionContributors NameEmailPitt UsernameORCID
Committee ChairEvans, Mikemevans@revenuecyclesolutions.comUNSPECIFIEDUNSPECIFIED
Committee MemberMurrell, Audreyamurrell@pitt.eduamurrellUNSPECIFIED
Committee MemberGood, Deborahdebgood@katz.pitt.edudebgoodUNSPECIFIED
Date: 16 May 2022
Date Type: Completion
Submission Date: 13 April 2022
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Number of Pages: 32
Institution: University of Pittsburgh
Schools and Programs: School of Public Health > Health Policy & Management
Degree: MHA - Master of Health Administration
Thesis Type: Master Essay
Refereed: Yes
Uncontrolled Keywords: retention, turnover, covid-19, employee engagement, stress, burnout, mental health, healthcare, frontline, workers, physicians, nurses
Date Deposited: 16 May 2022 18:35
Last Modified: 16 May 2022 18:35


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