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Impact of Work from Home Status on Hospital Administrative Staff Engagement

Morano, Benjamin (2022) Impact of Work from Home Status on Hospital Administrative Staff Engagement. Master Essay, University of Pittsburgh.

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Health systems are being challenged more than ever to develop policies that stress employee health and well-being at the forefront in the post-shutdown world. Healthcare has prioritized care for its patients. It must now look inward and focus on the well-being of the staff that makes it run. UPMC has faced this challenge head-on by implementing more opportunities for teams to work from home. Initially, starting as a means to align with COVID-19 protocols, it has evolved into an avenue to boost engagement. Leadership is now faced with returning staff to onsite or keeping a hybrid to remote blend. Analysis was performed on employee work from home status surveys and compared with employee engagement results. This paper found no relationship between work from status and engagement for the administrative members at UPMC Children’s Hospital of Pittsburgh. Additionally, this paper serves to examine the relationship of engagement for employees, the implications increased working from home can have on employee engagement, and the risks to consider when evaluating this route.


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Item Type: Other Thesis, Dissertation, or Long Paper (Master Essay)
Status: Unpublished
CreatorsEmailPitt UsernameORCID
Morano, Benjaminbjm151@pitt.edubjm1510000-0002-8798-6786
ContributionContributors NameEmailPitt UsernameORCID
Committee MemberBroom, Kevinkevinbroom@pitt.edukevinbroomUNSPECIFIED
Committee MemberCarlson, Jennajnc35@pitt.edujnc35UNSPECIFIED
Committee MemberKrolicki, Johnkrolickijp@upmc.eduUNSPECIFIEDUNSPECIFIED
Date: 16 May 2022
Date Type: Completion
Submission Date: 26 April 2022
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Number of Pages: 35
Institution: University of Pittsburgh
Schools and Programs: School of Public Health > Health Policy & Management
Degree: MHA - Master of Health Administration
Thesis Type: Master Essay
Refereed: Yes
Uncontrolled Keywords: employee engagement, work from home
Date Deposited: 16 May 2022 18:22
Last Modified: 16 May 2022 18:22


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