Corrall, Sheila
(1998)
Defining professional competence: skills and prospects for the information profession.
State Librarian, 1998 (2).
pp. 48-63.
ISSN 1750-6883
Abstract
Text of an invited presentation to UK government librarians. Discusses people management and staff development issues for library and information professionals in the emergent networked environment, covering the knowledge, skills and insights needed to survive and thrive as the shift towards electronic information raises questions about the roles and relationships of libraries and IT/computer centres. Reviews recent academic, professional and government contributions to the debate, observing a general failure to define the distinctive core competence of information professionals and a tendency to confuse generic abilities needed by all professional workers with the specialist expertise provided by librarians. Proposes a tripartite model of professional competence, based on core technical expertise in information content, supplemented and complemented by the computing/IT (conduit) knowhow needed for particular roles and managerial/interpersonal/organisational competencies related to their employment context. Concludes that staff development must move beyond developing skills for specific jobs to building capability for future roles.
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