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Between and Betwixt: A Critical Examination of How Street-Level Bureaucrats Use Discretion and Coping to Accomplish Goals in a University/Public School Partnership

Moye, Shallegra (2022) Between and Betwixt: A Critical Examination of How Street-Level Bureaucrats Use Discretion and Coping to Accomplish Goals in a University/Public School Partnership. Doctoral Dissertation, University of Pittsburgh. (Unpublished)

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University partnerships with public schools are heralded as an innovative opportunity to marry research and practice. Partnership between universities and urban public schools, such as the Heinz Fellows Program, can support the development and implementation of evidence-based interventions that improve school culture, academics, and community participation. Particularly, in the absence of adequate school funding. However, for partnerships between universities and public schools to reach levels of sustainable transformation, specific components of partnership must be recognized, addressed, and adhered to by a broad range of participants connected to the effort. Among those components are jointly defined program goals, awareness of organizational mores, and effective communication between the university and public-school partners. This critical examination will discuss the Heinz Fellows Program university/public school partnership and its parallel nature to Street Level Bureaucracy. The phrase critical examination is utilized to convey a capacity to read, write, think, speak in ways to understand power and equity in order to understand and promote justice (Hennessey, 2021). Street Level Bureaucracy theory examines how frontline workers, such as Heinz Fellows traverse between and betwixt highly complex environments with little direct supervision and the use of discretion and coping to accomplish school-based program goals. To be between and betwixt means to be midway between two positions or alternatives, neither here nor there. A description that aptly captured the perception of the Heinz Fellows Program participants who navigated the cross-organizational cultures of both the university and public schools. The critical examination utilizes a phenomenological lens and qualitative data collection from the Streel Level Bureaucrats. Lastly, the critical examination will offer recommendations that universities and urban public schools should consider before and during partnership that increase cohesiveness and sustainability.


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Item Type: University of Pittsburgh ETD
Status: Unpublished
CreatorsEmailPitt UsernameORCID
ETD Committee:
TitleMemberEmail AddressPitt UsernameORCID
Committee ChairDelale-O'Connor,
Committee MemberPerry,
Committee MemberRoss,
Committee MemberMilner IV, H
Date: 2 September 2022
Date Type: Publication
Defense Date: 6 June 2022
Approval Date: 2 September 2022
Submission Date: 5 August 2022
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Number of Pages: 96
Institution: University of Pittsburgh
Schools and Programs: School of Education > Administrative and Policy Studies
Degree: EdD - Doctor of Education
Thesis Type: Doctoral Dissertation
Refereed: Yes
Uncontrolled Keywords: University, Public-school, Discretion, Coping, Street Level Bureaucrats, Organizations, Critical
Date Deposited: 02 Sep 2022 18:27
Last Modified: 02 Sep 2022 18:27


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