Scaief, Destiny
(2023)
Improving the Patient Experience Through Operations at UPMC Shadyside.
Master Essay, University of Pittsburgh.
Abstract
This essay follows the progress of three projects completed at UPMC Shadyside by Destiny Rain Scaief as an Administrative Resident working in Hospital Operations. Through the consolidation of two job descriptions, the greeting process for the Presbyterian Shadyside campus was optimized and employee salaries were increased. Through managing the Evusheld clinic, a treatment to increase immunity among at-risk people in the Shadyside community was distributed effectively through the duration of the FDA emergency use approval. Finally, this report discusses the creation of a unique, multidisciplinary clinic which provides holistic lymphedema treatment to those suffering with the diagnosis.
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Details
| Item Type: |
Other Thesis, Dissertation, or Long Paper
(Master Essay)
|
| Status: |
Unpublished |
| Creators/Authors: |
|
| Contributors: |
| Contribution | Contributors Name | Email | Pitt Username | ORCID  |
|---|
| Committee Chair | Roberts, Mark | mroberts@pitt.edu | mroberts | UNSPECIFIED | | Committee Member | Fisher, Daniel | dfisher@pitt.edu | dfisher | UNSPECIFIED | | Committee Member | Zell, Kathleen | UNSPECIFIED | UNSPECIFIED | UNSPECIFIED |
|
| Date: |
11 May 2023 |
| Date Type: |
Completion |
| Submission Date: |
24 April 2023 |
| Access Restriction: |
No restriction; Release the ETD for access worldwide immediately. |
| Number of Pages: |
44 |
| Institution: |
University of Pittsburgh |
| Schools and Programs: |
School of Public Health > Health Policy & Management |
| Degree: |
MHA - Master of Health Administration |
| Thesis Type: |
Master Essay |
| Refereed: |
Yes |
| Uncontrolled Keywords: |
N/A |
| Date Deposited: |
11 May 2023 18:18 |
| Last Modified: |
11 May 2023 18:18 |
| URI: |
http://d-scholarship.pitt.edu/id/eprint/44696 |
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