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Enhancing the Experience of Stakeholders in Healthcare

Mininger, Andrew (2023) Enhancing the Experience of Stakeholders in Healthcare. Master Essay, University of Pittsburgh.

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Implementing effective decisions in healthcare has a dependency on understanding the different stakeholders in healthcare and comprehending the role that they play in delivering high quality patient care. Healthcare stakeholders have seen an increase in public health relevance as health systems were tasked with major increases in demand while dealing with decreased resources, supply-chain inconsistencies, and restrictions that placed an immense strain on the workforce. I had the opportunity to join the University of Pittsburgh Medical Center (UPMC) Department of Medicine (DOM) from January 2022-April 2023 where I worked alongside administrators on projects that positively impact faculty and staff across the department. I was given the opportunity to take a leadership role in three projects which contained involvement from multiple healthcare stakeholders. These three projects addressed an employee satisfaction survey for University of Pittsburgh staff members to share workplace feedback, providing a center for patients with physical disabilities to receive primary care in an innovative space, and a telemedicine service that works alongside the Hospitalist group to benefit patients in the hospital.


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Item Type: Other Thesis, Dissertation, or Long Paper (Master Essay)
Status: Unpublished
CreatorsEmailPitt UsernameORCID
Mininger, Andrewatm90@pitt.eduatm90
ContributionContributors NameEmailPitt UsernameORCID
Thesis advisorRoberts, Markmroberts@pitt.edumrobertsUNSPECIFIED
Committee MemberWinovich, Nicholenir2@pitt.edunir2UNSPECIFIED
Committee MemberPomeroy, H. Blairbpomeroy@katz.pitt.edubpomeroyUNSPECIFIED
Date: 15 May 2023
Date Type: Completion
Submission Date: 28 April 2023
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Number of Pages: 40
Institution: University of Pittsburgh
Schools and Programs: School of Public Health > Health Policy & Management
Degree: MHA - Master of Health Administration
Thesis Type: Master Essay
Refereed: Yes
Uncontrolled Keywords: Stakeholders in Healthcare that Impact Positive Patient Outcomes
Date Deposited: 15 May 2023 22:55
Last Modified: 15 May 2023 22:55


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