Link to the University of Pittsburgh Homepage
Link to the University Library System Homepage Link to the Contact Us Form

Making Sense of the Social Turn in Academic Libraries

Corrall, Sheila (2023) Making Sense of the Social Turn in Academic Libraries. Information Professional (48). pp. 40-43. ISSN 2515-8015

PDF (PDF preprint of author's submitted manuscript)
Accepted Version

Download (962kB) | Preview


A new model of socially-engaged practice has emerged in higher education, following trends towards engagement, participation and activism in society at large. Academic librarians are joining forces with professional counterparts within and beyond their institutions and working differently together to improve access to resources through networks of relationships. Our profession is moving from a transactional to a relational style of service for both basic and specialized provision with relationship-building, collaboration and teamwork identified as core competencies for all. The relational librarianship paradigm draws on thinking and practices associated with the network society, relationship marketing, boundaryless organizations, cultural humility and democratic professionalism. It requires culture change, novel roles, workforce development and new frameworks for planning and evaluating library services, based on a resource-based view of libraries as organizations mobilizing tangible and intangible assets for community development and social wellbeing. Innovative librarians have shown how social capital theory can illuminate such endeavours.


Social Networking:
Share |


Item Type: Article
Status: Published
CreatorsEmailPitt UsernameORCID
Corrall, Sheilascorrall@pitt.eduscorrall0000-0001-5591-6524
Date: 6 November 2023
Date Type: Publication
Journal or Publication Title: Information Professional
Number: 48
Publisher: CILIP - The library and information association
Page Range: pp. 40-43
Schools and Programs: School of Computing and Information > Library and Information Science
Refereed: No
Uncontrolled Keywords: academic libraries; community engagement; library collaboration; network society; relationship management; social capital
ISSN: 2515-8015
Official URL:
Related URLs:
Article Type: Invited Article
Date Deposited: 06 Nov 2023 21:12
Last Modified: 06 Nov 2023 21:12


Monthly Views for the past 3 years

Plum Analytics

Actions (login required)

View Item View Item