Driving Clinical and Academic Behaviors Through Performance Based PlansKimberly, Finch (2024) Driving Clinical and Academic Behaviors Through Performance Based Plans. Master Essay, University of Pittsburgh.
AbstractPurpose: The purpose of this essay is to review performance-based incentive plans and strategies to understand how they impacted behaviors to increase efficiency and productivity of providers and researchers while simultaneously increasing cost savings. Approach: Two formal programs were developed, implemented, and monitored over a period in a clinical department at an academic medical center. A third project is in the development stage. As the project manager for the two formal projects and an analyst on the project still in development, I was responsible for multiple facets of the project including soliciting buy in from multiple stakeholders, data collection and cleaning, and presentation for pilot data to executive leadership. Results: Both formal programs showed an increase in productivity by providers and researchers. General feedback about the program would suggest researchers and clinical providers experienced higher levels of job satisfactions for being recognized and financially rewarded for their productivity. There was not a formal survey, or any post implementation tools used to confirm levels of satisfaction. Conclusion: The three projects reviewed in this essay showed that incentive programs can change behaviors and result in positive impacts on productivity and efficiency while reducing cost in both the academic and clinical settings. Share
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