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This is the tricky part: When directions become difficult

Hirtle, S and Richter, KF and Srinivas, S and Firth, R (2010) This is the tricky part: When directions become difficult. Journal of Spatial Information Science, 1 (2010). 53 - 73.

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© The author(s). Automated route guidance systems, both web-based systems and en-route systems, have become commonplace in recent years. These systems often replace humangenerated directions, which are often incomplete, vague, or in error. However, humangenerated directions have the ability to differentiate between easy and complex steps through language in a way that is more difficult in automated systems. This article examines a set of human-generated verbal directions to better understand why some parts of directions are perceived as being more difficult than the remaining steps. Insights from this analysis will lead to recommendations to improve the next generation of automated route guidance systems.


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Item Type: Article
Status: Published
CreatorsEmailPitt UsernameORCID
Hirtle, Shirtle@pitt.eduHIRTLE
Richter, KF
Srinivas, S
Firth, R
Date: 1 January 2010
Date Type: Publication
Journal or Publication Title: Journal of Spatial Information Science
Volume: 1
Number: 2010
Page Range: 53 - 73
DOI or Unique Handle: 10.5311/josis.2010.1.5
Institution: University of Pittsburgh
Schools and Programs: School of Information Sciences > Information Science
Refereed: Yes
Related URLs:
Date Deposited: 09 May 2011 20:03
Last Modified: 12 Oct 2017 09:55


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