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Issues in user-centered design in LIS

Bowler, L and Koshman, S and Oh, JS and He, D and Callery, BG and Bowker, G and Cox, RJ (2011) Issues in user-centered design in LIS. Library Trends, 59 (4). 721 - 752. ISSN 0024-2594

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Abstract

The purpose of this article is to survey the landscape of user-centered design in LIS. We begin the article by exploring the history of the "user- centered paradigm," looking first at the historical schism between behavioral science and computer science, and then surveying some of the methods of user-centered design. In the next section we present examples of technological artifacts that reflect the basic functions of information systems-artifacts designed to collect, organize, and retrieve information-as a way to present some of the difficulties and opportunities that surround the creations of user-centered design. Specifically, we look at how user-centered design relates to personal collections, social bookmarking, finding aids, Web interface design, information architecture, visualization systems, and personalization and adaptive search. The article then steps back and looks at design through the wider lens of values, asking the question, how are users represented (or misrepresented) through cultural, ethical, and political forces that influence information system design? The article concludes with a summary of the major issues to emerge from our survey of the current state of user-centered design and from this we extract some key lessons vis à vis research and teaching in LIS. © 2011 The Board of Trustees, University of Illinois.


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Details

Item Type: Article
Status: Published
Creators/Authors:
CreatorsEmailPitt UsernameORCID
Bowler, Llbowler@pitt.eduLBOWLER
Koshman, S
Oh, JS
He, Ddah44@pitt.eduDAH44
Callery, BG
Bowker, G
Cox, RJrjcox@pitt.eduRJCOX
Date: 15 August 2011
Date Type: Publication
Journal or Publication Title: Library Trends
Volume: 59
Number: 4
Page Range: 721 - 752
Institution: University of Pittsburgh
Schools and Programs: School of Information Sciences > Library and Information Science
Refereed: Yes
ISSN: 0024-2594
Date Deposited: 24 Jun 2011 15:08
Last Modified: 13 Oct 2017 21:56
URI: http://d-scholarship.pitt.edu/id/eprint/5906

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