Link to the University of Pittsburgh Homepage
Link to the University Library System Homepage Link to the Contact Us Form

Rethinking User Participation in Information Systems Development: A Knowledge Perspective

He, Jun (2006) Rethinking User Participation in Information Systems Development: A Knowledge Perspective. Doctoral Dissertation, University of Pittsburgh. (Unpublished)

Primary Text

Download (1MB) | Preview


Participation of users in the information systems development (ISD) process has been widely advocated by both academicians and practitioners. Most researchers utilize user participation as a behavioral construct when studying various ISD outcomes. However, both the ISD literature and the Participative Decision-Making (PDM) literature imply the insufficiency of the behavioral approach to participation, especially when studying productivity-related ISD outcomes. This research adopts an efficacy approach to participation, and proposes knowledge participation as a new construct to assess the effectiveness of participative activities performed by users in an ISD process. The construct of knowledge participation is studied to ascertain whether it has more predicative power than user participation when predicting productivity-related ISD outcomes. In addition, team cognition, specified here by its two elements - shared awareness of expertise location and shared task understanding, are proposed as a mediating mechanism that transforms the effect of knowledge participation on ISD productivity outcomes such as team performance and system quality. Some ISD environmental factors, such as business context complexity, system complexity, management support, and project size are studied as control variables. An experimental study and a field study are designed to test the proposed research model.


Social Networking:
Share |


Item Type: University of Pittsburgh ETD
Status: Unpublished
CreatorsEmailPitt UsernameORCID
ETD Committee:
TitleMemberEmail AddressPitt UsernameORCID
Committee ChairKing, William
Committee MemberButler, Brian
Committee MemberKirsch, Laurie Jlkirsch@katz.pitt.eduLKIRSCH
Committee MemberSpring, Michael Bspring@pitt.eduSPRING
Committee MemberGray, Peter
Date: 8 September 2006
Date Type: Completion
Defense Date: 23 June 2006
Approval Date: 8 September 2006
Submission Date: 10 July 2006
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Institution: University of Pittsburgh
Schools and Programs: Joseph M. Katz Graduate School of Business > Business Administration
Degree: PhD - Doctor of Philosophy
Thesis Type: Doctoral Dissertation
Refereed: Yes
Uncontrolled Keywords: information systems development; knowledge participation; knowledge utilization; team cognition; user participation
Other ID:, etd-07102006-185020
Date Deposited: 10 Nov 2011 19:50
Last Modified: 15 Nov 2016 13:45


Monthly Views for the past 3 years

Plum Analytics

Actions (login required)

View Item View Item