Rawat, Anushri
(2011)
EXAMINING WORK AS CALLING.
Doctoral Dissertation, University of Pittsburgh.
(Unpublished)
Abstract
My dissertation consists of two essays that focus on the construct of work calling. In Essay 1, I investigate the construct of calling - specifically, focusing on the moderating role of context. Researchers have struggled to define the nature of calling and have proposed different conceptualizations of calling, ranging from a religious and transcendental view to a more secular integrative view. In my essay, I review the extant literature by comparing and contrasting different conceptualizations of calling. Empirically, two primary research questions are addressed: (1) How does calling influence the following three categories of outcomes: work attitudes, emotional exhaustion and task performance? (2) How does task and social context moderate the relationship between calling and its outcomes? Data for this study was collected from 268 teachers and aides from 68 child care centers. Results indicate that individuals with stronger calling have positive work attitudes. In addition, results support the moderating role of discrete organizational context features.In Essay 2, I contribute to the extant theory on calling by examining the affective link between calling and two forms of emotional labor, surface acting and deep acting. Specifically, I examine the role of emotional labor in mediating the relationship between calling and its outcomes. Data for this study was collected from 195 teachers and aides from 42 child care centers. Findings indicate that calling is positively related with emotional performance and negatively related with emotional exhaustion. Further, results show that calling is positively associated with emotional labor, and in particular, is positively related to deep acting and negatively related to surface acting. Further, both surface acting and deep acting mediate the relationship between calling and its outcomes.
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Details
| Item Type: |
University of Pittsburgh ETD
|
| Status: |
Unpublished |
| Creators/Authors: |
|
| ETD Committee: |
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| Date: |
30 June 2011 |
| Date Type: |
Completion |
| Defense Date: |
22 February 2011 |
| Approval Date: |
30 June 2011 |
| Submission Date: |
11 April 2011 |
| Access Restriction: |
5 year -- Restrict access to University of Pittsburgh for a period of 5 years. |
| Institution: |
University of Pittsburgh |
| Schools and Programs: |
Joseph M. Katz Graduate School of Business > Business Administration |
| Degree: |
PhD - Doctor of Philosophy |
| Thesis Type: |
Doctoral Dissertation |
| Refereed: |
Yes |
| Uncontrolled Keywords: |
Calling; context; emotional labor; work meaningfuless |
| Other ID: |
http://etd.library.pitt.edu/ETD/available/etd-04112011-104918/, etd-04112011-104918 |
| Date Deposited: |
10 Nov 2011 19:35 |
| Last Modified: |
15 Nov 2016 13:39 |
| URI: |
http://d-scholarship.pitt.edu/id/eprint/7022 |
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