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Information exchange on an academic social networking site: A multidiscipline comparison on researchgate Q&A

Jeng, W and DesAutels, S and He, D and Li, L (2017) Information exchange on an academic social networking site: A multidiscipline comparison on researchgate Q&A. Journal of the Association for Information Science and Technology, 68 (3). 638 - 652. ISSN 2330-1635

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Abstract

The increasing popularity of academic social networking sites (ASNSs) requires studies on the usage of ASNSs among scholars and evaluations of the effectiveness of these ASNSs. However, it is unclear whether current ASNSs have fulfilled their design goal, as scholars' actual online interactions on these platforms remain unexplored. To fill the gap, this article presents a study based on data collected from ResearchGate. Adopting a mixed-method design by conducting qualitative content analysis and statistical analysis on 1,128 posts collected from ResearchGate Q&A, we examine how scholars exchange information and resources, and how their practices vary across three distinct disciplines: library and information services, history of art, and astrophysics. Our results show that the effect of a questioner's intention (i.e., seeking information or discussion) is greater than disciplinary factors in some circumstances. Across the three disciplines, responses to questions provide various resources, including experts' contact details, citations, links to Wikipedia, images, and so on. We further discuss several implications of the understanding of scholarly information exchange and the design of better academic social networking interfaces, which should stimulate scholarly interactions by minimizing confusion, improving the clarity of questions, and promoting scholarly content management.


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Details

Item Type: Article
Status: Published
Creators/Authors:
CreatorsEmailPitt UsernameORCID
Jeng, Wwej9@pitt.eduWEJ9
DesAutels, S
He, Ddah44@pitt.eduDAH440000-0002-4645-8696
Li, L
Date: 1 March 2017
Date Type: Publication
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Journal or Publication Title: Journal of the Association for Information Science and Technology
Volume: 68
Number: 3
Page Range: 638 - 652
DOI or Unique Handle: 10.1002/asi.23692
Institution: University of Pittsburgh
Schools and Programs: School of Information Sciences > Library and Information Science
Refereed: Yes
ISSN: 2330-1635
Date Deposited: 25 May 2016 14:41
Last Modified: 30 Mar 2021 12:55
URI: http://d-scholarship.pitt.edu/id/eprint/28076

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