Bates, Dan
(1998)
BALANCING THE BOOKS.
Other.
Blackwell Book Services, Oxford, England.
Abstract
This piece was produced as a case study in change management for production by Blackwell Book Services. It describes the change and re-engineering projects undertaken at the University Library System in 1995-7 resulting in streamlined work-flows in technical services and the redirection of resources toward direct public services and information technologies.
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