Kraynak, Rachel Anne
(2023)
The Year of the Employee: Reimagining the Employee Experience at UPMC St. Margaret Through Strategic and Process Improvement Initiatives.
Master Essay, University of Pittsburgh.
Abstract
Particularly given the impact of the COVID-19 pandemic, the employee experience has become an increased area of emphasis in healthcare. UPMC St. Margaret, a 250-bed community teaching hospital in Western Pennsylvania, has recognized the importance of investing in its employees through a variety of strategic and process improvement initiatives. Addressing healthcare worker burnout and well-being has direct public health implications, as it impacts the mental and physical health of the employees and also affects their ability to provide patients with high quality care. This paper will highlight three initiatives focused on enhancing the employee experience: the relocation of a medical-surgical unit, a local recruitment initiative, and the development of manuals containing the guidelines for cleaning equipment.
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Details
| Item Type: |
Other Thesis, Dissertation, or Long Paper
(Master Essay)
|
| Status: |
Unpublished |
| Creators/Authors: |
|
| Contributors: |
| Contribution | Contributors Name | Email | Pitt Username | ORCID  |
|---|
| Committee Chair | Broom, Kevin | kevinbroom@pitt.edu | kevinbroom | UNSPECIFIED | | Committee Member | Martsolf, Grant | grm32@pitt.edu | grm32 | UNSPECIFIED | | Committee Member | Hitch, Rachel | carusorl@upmc.edu | UNSPECIFIED | UNSPECIFIED |
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| Date: |
11 May 2023 |
| Date Type: |
Completion |
| Submission Date: |
19 April 2023 |
| Access Restriction: |
No restriction; Release the ETD for access worldwide immediately. |
| Number of Pages: |
45 |
| Institution: |
University of Pittsburgh |
| Schools and Programs: |
School of Public Health > Health Policy & Management |
| Degree: |
MHA - Master of Health Administration |
| Thesis Type: |
Master Essay |
| Refereed: |
Yes |
| Uncontrolled Keywords: |
N/A |
| Date Deposited: |
11 May 2023 17:54 |
| Last Modified: |
11 May 2023 17:54 |
| URI: |
http://d-scholarship.pitt.edu/id/eprint/44628 |
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