lakshmikanth, Harshitha
(2023)
Patient Experience: Optimization of the Discharge Phase.
Master Essay, University of Pittsburgh.
Abstract
This essay was written and conducted to dissect the discharge phase and discover ways to optimize the existing process, specifically at Maui Health. The focus of this essay will be on the current challenges during the discharge phase that affect the patients experience and ways I was able to optimize the discharge process. This essay will discuss the negative impacts of a poor patient experience on both the patient and the health system as a whole. Furthermore, I will go in depth on how I was able to leverage my skills and competencies to implement solutions to solve Maui Health’s ongoing issues such as the hospital visit folder, inpatient communication and post discharge call system.
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Details
| Item Type: |
Other Thesis, Dissertation, or Long Paper
(Master Essay)
|
| Status: |
Unpublished |
| Creators/Authors: |
| Creators | Email | Pitt Username | ORCID  |
|---|
| lakshmikanth, Harshitha | Hal148@pitt.edu | hal148 | |
|
| Contributors: |
| Contribution | Contributors Name | Email | Pitt Username | ORCID |
|---|
| Thesis advisor | Hughes, Meredith | mlh203@pitt.edu | mlh203 | UNSPECIFIED | | Committee Member | Ebersole, Wade | wade.g.ebersole@kp.org | UNSPECIFIED | UNSPECIFIED | | Committee Member | Yarabinec, Ashley | aby12@pitt.edu | aby12 | UNSPECIFIED |
|
| Date: |
11 May 2023 |
| Date Type: |
Completion |
| Submission Date: |
24 April 2023 |
| Access Restriction: |
No restriction; Release the ETD for access worldwide immediately. |
| Number of Pages: |
35 |
| Institution: |
University of Pittsburgh |
| Schools and Programs: |
School of Public Health > Health Policy & Management |
| Degree: |
MHA - Master of Health Administration |
| Thesis Type: |
Master Essay |
| Refereed: |
Yes |
| Uncontrolled Keywords: |
patient experience |
| Date Deposited: |
11 May 2023 17:58 |
| Last Modified: |
11 May 2023 17:58 |
| URI: |
http://d-scholarship.pitt.edu/id/eprint/44705 |
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