Link to the University of Pittsburgh Homepage
Link to the University Library System Homepage Link to the Contact Us Form

Title Page Analysis of The Capability Model. Annual Goals Tracking, and Mind on Medicaid Initiatives at Highmark

Jobe, Abdoulai (2024) Title Page Analysis of The Capability Model. Annual Goals Tracking, and Mind on Medicaid Initiatives at Highmark. Master Essay, University of Pittsburgh.

[img]
Preview
PDF
Submitted Version

Download (1MB) | Preview

Abstract

This master’s essay analyzes the administrative residency of a Master of Health Administration graduate to examine three projects within Highmark's Medicaid Business Unit (MBU). These projects—The Capability Model, Annual Goals Tracking, and Mind on Medicaid—showcase the MBU's concerted efforts to boost productivity, encourage creativity, and provide Medicaid members with better services. The Capability Model initiative addressed the lack of a coherent roadmap for strategic planning and execution by focusing on creating an organized framework to match the MBU's operations with best-in-class standards. Establishing an open and methodical process for tracking and reporting MBU's annual objectives would help with strategic alignment and well-informed decision-making was the goal of the Annual Goals Tracking project. Through the creation of a dynamic platform, Mind on Medicaid aimed to increase employee awareness, engagement, and knowledge sharing about Medicaid news and innovations within Highmark. These programs not only helped achieve the short-term objectives of strategic expansion and operational excellence, but they also set the groundwork for Highmark's long-term initiatives to offer members exceptional value and promote a culture of ongoing learning.


Share

Citation/Export:
Social Networking:
Share |

Details

Item Type: Other Thesis, Dissertation, or Long Paper (Master Essay)
Status: Unpublished
Creators/Authors:
CreatorsEmailPitt UsernameORCID
Jobe, AbdoulaiABJ36@pitt.eduABJ36
Contributors:
ContributionContributors NameEmailPitt UsernameORCID
Committee ChairEvans, Mikemevans@revenuecyclesolutions.comUNSPECIFIEDUNSPECIFIED
Committee MemberMacko, JasonJason.macko@highmarkhealth.orgUNSPECIFIEDUNSPECIFIED
Committee MemberPerri, Angelaangelalperri@pitt.eduangelalperriUNSPECIFIED
Date: 14 May 2024
Date Type: Completion
Number of Pages: 40
Institution: University of Pittsburgh
Schools and Programs: School of Public Health > Health Policy & Management
Degree: MHA - Master of Health Administration
Thesis Type: Master Essay
Refereed: Yes
Date Deposited: 14 May 2024 19:42
Last Modified: 14 May 2024 19:42
URI: http://d-scholarship.pitt.edu/id/eprint/45973

Metrics

Monthly Views for the past 3 years

Plum Analytics


Actions (login required)

View Item View Item