Jobe, Abdoulai
(2024)
Title Page
Analysis of The Capability Model. Annual Goals Tracking, and Mind on Medicaid Initiatives at Highmark.
Master Essay, University of Pittsburgh.
Abstract
This master’s essay analyzes the administrative residency of a Master of Health Administration graduate to examine three projects within Highmark's Medicaid Business Unit (MBU). These projects—The Capability Model, Annual Goals Tracking, and Mind on Medicaid—showcase the MBU's concerted efforts to boost productivity, encourage creativity, and provide Medicaid members with better services. The Capability Model initiative addressed the lack of a coherent roadmap for strategic planning and execution by focusing on creating an organized framework to match the MBU's operations with best-in-class standards. Establishing an open and methodical process for tracking and reporting MBU's annual objectives would help with strategic alignment and well-informed decision-making was the goal of the Annual Goals Tracking project. Through the creation of a dynamic platform, Mind on Medicaid aimed to increase employee awareness, engagement, and knowledge sharing about Medicaid news and innovations within Highmark. These programs not only helped achieve the short-term objectives of strategic expansion and operational excellence, but they also set the groundwork for Highmark's long-term initiatives to offer members exceptional value and promote a culture of ongoing learning.
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Details
| Item Type: |
Other Thesis, Dissertation, or Long Paper
(Master Essay)
|
| Status: |
Unpublished |
| Creators/Authors: |
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| Contributors: |
| Contribution | Contributors Name | Email | Pitt Username | ORCID  |
|---|
| Committee Chair | Evans, Mike | mevans@revenuecyclesolutions.com | UNSPECIFIED | UNSPECIFIED | | Committee Member | Macko, Jason | Jason.macko@highmarkhealth.org | UNSPECIFIED | UNSPECIFIED | | Committee Member | Perri, Angela | angelalperri@pitt.edu | angelalperri | UNSPECIFIED |
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| Date: |
14 May 2024 |
| Date Type: |
Completion |
| Number of Pages: |
40 |
| Institution: |
University of Pittsburgh |
| Schools and Programs: |
School of Public Health > Health Policy & Management |
| Degree: |
MHA - Master of Health Administration |
| Thesis Type: |
Master Essay |
| Refereed: |
Yes |
| Date Deposited: |
14 May 2024 19:42 |
| Last Modified: |
14 May 2024 19:42 |
| URI: |
http://d-scholarship.pitt.edu/id/eprint/45973 |
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