Meer, Saad
(2024)
Improving Quality of Care Through Investments in Employee Education & Development.
Master Essay, University of Pittsburgh.
Abstract
With the expansive increase in staffing challenges at hospitals across the country, investment in the employees of the hospital is critical. Surgical services generate one of the highest streams of revenue for a hospital and provide invaluable care; thus, it is important to ensure that their operations are running at the highest efficiency possible. The staff who run the operating rooms (OR) are the engine that drives the entire hospital. Their efforts, whether they are a nurse, surgical technician (ST), certified registered nurse anesthetist (CRNA), or sterile processing department tech (SPD tech) cannot be forgotten. The OR can operate efficiently only when these departments are working well together. This paper examines how investments into the training of SPD and Surgical technicians helped improve performance in the OR and SPD allowing higher quality of care to be provided for patients in the surgical services department of UPMC Presbyterian.
Share
| Citation/Export: |
|
| Social Networking: |
|
Details
Metrics
Monthly Views for the past 3 years
Plum Analytics
Actions (login required)
 |
View Item |
![[img]](https://d-scholarship.pitt.edu/style/images/fileicons/application_pdf.png)
![[feed]](/images/feed-icon-32x32.png){kind=icon}