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Three Essays on Digital Transformation

Fan, Changran (2024) Three Essays on Digital Transformation. Doctoral Dissertation, University of Pittsburgh. (Unpublished)

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Abstract

In this dissertation, I investigate how firms leverage digital transformation initiatives to navigate
environmental disruptions. Three studies explore this theme through the lenses of the COVID-19
pandemic, a severe environmental shock that profoundly impacted economies and organizations,
and digitization of business processes. The first study examines the adoption of different digital
configurations (e.g., online presence, delivery services, and remote work) across various phases
of the pandemic, analyzing the causal impact of these configurations on sales growth. Building
on this, the second study explores the adoption of remote work, a practice widely adopted during
the pandemic, and the adaptations firms made to function remotely. This study investigates the
relationship between remote work arrangements, firm agility, resilience, and key firm-level
performance indicators. Finally, shifting focus to emerging economies undergoing digitization,
the third study examines the association between transparency-enhancing information
technologies and corruption. I investigate whether firms view bribe payments as a cost of doing
business, even with the adoption of these technologies. These studies collectively contribute to a
deeper understanding of how firms utilize digital transformation amidst environmental
turbulence. They shed light on the crucial linkages between adopting new technologies and
achieving positive performance outcomes.


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Details

Item Type: University of Pittsburgh ETD
Status: Unpublished
Creators/Authors:
CreatorsEmailPitt UsernameORCID
Fan, Changranchangranfan@pitt.educhf72
ETD Committee:
TitleMemberEmail AddressPitt UsernameORCID
Committee ChairRamasubbu, Narayannarayanr@pitt.edu
Committee MemberAseri, Manmohanmaseri@katz.pitt.edu
Committee MemberBharadwaj, Anandhia.bharadwaj@emory.edu
Committee MemberHydari, Ziazia.hydari@pitt.edu
Committee MemberShang, Jennifershang@katz.pitt.edu
Date: 26 May 2024
Date Type: Publication
Defense Date: 23 April 2024
Approval Date: 26 May 2024
Submission Date: 9 May 2024
Access Restriction: No restriction; Release the ETD for access worldwide immediately.
Number of Pages: 123
Institution: University of Pittsburgh
Schools and Programs: Joseph M. Katz Graduate School of Business > Business Administration
Degree: PhD - Doctor of Philosophy
Thesis Type: Doctoral Dissertation
Refereed: Yes
Uncontrolled Keywords: digital transformation; environmental shock; remote work; IT adoption
Date Deposited: 26 May 2024 05:06
Last Modified: 26 May 2024 05:06
URI: http://d-scholarship.pitt.edu/id/eprint/46399

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