Fan, Changran
(2024)
Three Essays on Digital Transformation.
Doctoral Dissertation, University of Pittsburgh.
(Unpublished)
Abstract
In this dissertation, I investigate how firms leverage digital transformation initiatives to navigate
environmental disruptions. Three studies explore this theme through the lenses of the COVID-19
pandemic, a severe environmental shock that profoundly impacted economies and organizations,
and digitization of business processes. The first study examines the adoption of different digital
configurations (e.g., online presence, delivery services, and remote work) across various phases
of the pandemic, analyzing the causal impact of these configurations on sales growth. Building
on this, the second study explores the adoption of remote work, a practice widely adopted during
the pandemic, and the adaptations firms made to function remotely. This study investigates the
relationship between remote work arrangements, firm agility, resilience, and key firm-level
performance indicators. Finally, shifting focus to emerging economies undergoing digitization,
the third study examines the association between transparency-enhancing information
technologies and corruption. I investigate whether firms view bribe payments as a cost of doing
business, even with the adoption of these technologies. These studies collectively contribute to a
deeper understanding of how firms utilize digital transformation amidst environmental
turbulence. They shed light on the crucial linkages between adopting new technologies and
achieving positive performance outcomes.
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Details
| Item Type: |
University of Pittsburgh ETD
|
| Status: |
Unpublished |
| Creators/Authors: |
|
| ETD Committee: |
|
| Date: |
26 May 2024 |
| Date Type: |
Publication |
| Defense Date: |
23 April 2024 |
| Approval Date: |
26 May 2024 |
| Submission Date: |
9 May 2024 |
| Access Restriction: |
No restriction; Release the ETD for access worldwide immediately. |
| Number of Pages: |
123 |
| Institution: |
University of Pittsburgh |
| Schools and Programs: |
Joseph M. Katz Graduate School of Business > Business Administration |
| Degree: |
PhD - Doctor of Philosophy |
| Thesis Type: |
Doctoral Dissertation |
| Refereed: |
Yes |
| Uncontrolled Keywords: |
digital transformation; environmental shock; remote work; IT adoption |
| Date Deposited: |
26 May 2024 05:06 |
| Last Modified: |
26 May 2024 05:06 |
| URI: |
http://d-scholarship.pitt.edu/id/eprint/46399 |
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