Link to the University of Pittsburgh Homepage
Link to the University Library System Homepage Link to the Contact Us Form


Rawat, Anushri (2011) EXAMINING WORK AS CALLING. Doctoral Dissertation, University of Pittsburgh. (Unpublished)

Primary Text

Download (836kB) | Preview


My dissertation consists of two essays that focus on the construct of work calling. In Essay 1, I investigate the construct of calling - specifically, focusing on the moderating role of context. Researchers have struggled to define the nature of calling and have proposed different conceptualizations of calling, ranging from a religious and transcendental view to a more secular integrative view. In my essay, I review the extant literature by comparing and contrasting different conceptualizations of calling. Empirically, two primary research questions are addressed: (1) How does calling influence the following three categories of outcomes: work attitudes, emotional exhaustion and task performance? (2) How does task and social context moderate the relationship between calling and its outcomes? Data for this study was collected from 268 teachers and aides from 68 child care centers. Results indicate that individuals with stronger calling have positive work attitudes. In addition, results support the moderating role of discrete organizational context features.In Essay 2, I contribute to the extant theory on calling by examining the affective link between calling and two forms of emotional labor, surface acting and deep acting. Specifically, I examine the role of emotional labor in mediating the relationship between calling and its outcomes. Data for this study was collected from 195 teachers and aides from 42 child care centers. Findings indicate that calling is positively related with emotional performance and negatively related with emotional exhaustion. Further, results show that calling is positively associated with emotional labor, and in particular, is positively related to deep acting and negatively related to surface acting. Further, both surface acting and deep acting mediate the relationship between calling and its outcomes.


Social Networking:
Share |


Item Type: University of Pittsburgh ETD
Status: Unpublished
CreatorsEmailPitt UsernameORCID
Rawat, Anushrianr27@pitt.eduANR27
ETD Committee:
TitleMemberEmail AddressPitt UsernameORCID
Committee ChairLeana, Carrie Rleana@katz.pitt.eduLEANA
Committee MemberMurrell, Audrey Jamurrell@katz.pitt.eduAMURRELL
Committee MemberPil, Frits Kfritspil@pitt.eduFRITSPIL
Committee MemberHulland,
Committee MemberKim, Kevin Hkhkim@pitt.eduKHKIM
Date: 30 June 2011
Date Type: Completion
Defense Date: 22 February 2011
Approval Date: 30 June 2011
Submission Date: 11 April 2011
Access Restriction: 5 year -- Restrict access to University of Pittsburgh for a period of 5 years.
Institution: University of Pittsburgh
Schools and Programs: Joseph M. Katz Graduate School of Business > Business Administration
Degree: PhD - Doctor of Philosophy
Thesis Type: Doctoral Dissertation
Refereed: Yes
Uncontrolled Keywords: Calling; context; emotional labor; work meaningfuless
Other ID:, etd-04112011-104918
Date Deposited: 10 Nov 2011 19:35
Last Modified: 15 Nov 2016 13:39


Monthly Views for the past 3 years

Plum Analytics

Actions (login required)

View Item View Item