Trent, Christian
(2021)
Enhancing Quality Primary & Specialty Care: Improving The Health Care Experiences of Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) Patients
at UPMC Community Medicine, Inc.
Master Essay, University of Pittsburgh.
Abstract
Healthcare systems' success depends largely on providing high-quality and effective care based on the patient's experience through the system and their consequent outcomes. Today, however, providers at UPMC Community Medicine, Incorporated (CMI) lack the necessary competencies to provide culturally competent care to LGBTQ+ patients; subsequently, resulting in LGBTQ+ invisibility, limited access to healthcare services, and a lack of knowledge to address the affirmative care that LGBTQ+ people need to achieve the best health outcomes. For this reason, and as healthcare reform towards a value-based system continues to be a significant concentration of system leaders, improving quality to socially disadvantaged patient populations only will seek to improve patient care. This case analysis aims to identify health disparities that affect the LGBTQ+ patient population and discuss the public health intervention measures undertaken at CMI to better prepare the provider workforce by developing a patient care model for LGBTQ+ patients to have better health outcomes.
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Details
| Item Type: |
Other Thesis, Dissertation, or Long Paper
(Master Essay)
|
| Status: |
Unpublished |
| Creators/Authors: |
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| Contributors: |
| Contribution | Contributors Name | Email | Pitt Username | ORCID  |
|---|
| Committee Chair | Jarlenski, Marian | marian.jarlenski@pitt.edu | mjp | UNSPECIFIED | | Committee Member | Ho, Ken | hok2@upmc.edu | UNSPECIFIED | UNSPECIFIED | | Committee Member | Evans, Caroline | evansch2@upmc.edu | UNSPECIFIED | UNSPECIFIED |
|
| Date: |
10 May 2021 |
| Date Type: |
Completion |
| Number of Pages: |
43 |
| Institution: |
University of Pittsburgh |
| Schools and Programs: |
School of Public Health > Health Policy & Management |
| Degree: |
MHA - Master of Health Administration |
| Thesis Type: |
Master Essay |
| Refereed: |
Yes |
| Date Deposited: |
10 May 2021 21:29 |
| Last Modified: |
10 May 2021 21:29 |
| URI: |
http://d-scholarship.pitt.edu/id/eprint/40536 |
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